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Terms of Service

These terms govern your use of AwrAiter. By creating an account you accept them.

Last updated: 2026-08-19

1. Who we are

AwrAiter (the "Service") is operated by Mediazione Italia S.r.l., registered office Largo Guido Donegani 2, 20121 Milano (MI), Italia, VAT and tax code 14278510962, PEC mediazioneitaliasrl@legalmail.it ("we", "us"). The Service is available at https://awraiter.ai.

2. What the Service does

AwrAiter is a panel for running Telegram channels: it builds a content plan, drafts and schedules posts, publishes them to channels you administer, and collects the statistics of what was published. It can also be connected to an external AI assistant (ChatGPT, Claude and other MCP-capable clients) through our MCP endpoint.

We may change, add or discontinue individual features. If a change materially reduces what a paid plan gives you, we will announce it before it takes effect and you may cancel.

3. Account and eligibility

You sign in with your Telegram account. You must be at least 18 years old and, if you act for a company, authorised to bind it. You are responsible for everything done through your account and for the people you invite into your team.

One person may hold one account. Do not share credentials or resell access without a written agreement with us.

4. Your channels and your content

You keep all rights to the channels you connect and to the texts, images and video you upload or generate in the Service. You grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce, transmit and process that material strictly to operate the Service for you — including sending it to the AI providers listed in the Privacy Policy when you use an AI feature, and publishing it to Telegram when you schedule a post.

You warrant that you are an administrator of every channel you connect, that you hold the rights to the material you publish through us, and that publishing it does not infringe anyone's rights or breach Telegram's terms.

Some features fetch material at your instruction: you paste a link — for example to a video on YouTube, TikTok, Instagram, VK or Telegram — and the Service downloads the file and attaches it to your draft. We do that solely on your instruction, as a technical intermediary, and we do not select or review what you import. You warrant that you hold the rights to use every file you import this way, or that its use is otherwise lawful. Downloading may also be restricted by the source platform's own terms; staying within them is your responsibility. Do not import someone else's content simply to repost it.

If you believe that material published through the Service infringes your rights, write to the addresses in section 14 with a link to the post and evidence of your rights. We remove or block material whose infringement is confirmed, and we suspend accounts that infringe repeatedly, as set out in section 11.

5. AI features

Parts of the Service generate or transform text with third-party AI models. AI output can be wrong, outdated or misleading. It is produced automatically, it is not advice, and it is not reviewed by us.

You are the publisher of everything that leaves the Service. Review AI output before it goes out. Where the law requires you to label automated or advertising content, doing so is your responsibility.

Some AI features are paid per use with credits. The credit price of an action is shown before you run it; credits are consumed as work is performed and are not refundable once consumed.

6. Acceptable use

You may not use the Service to:

We may suspend an account immediately where use of this kind is manifest, or where a suspended account would otherwise cause harm to third parties.

7. Plans, prices and payment

One channel is free forever. Paid plans raise the number of channels and team members; current prices are shown on awraiter.ai and in the panel. Prices are in euro and include VAT where it applies: the amount shown is what you pay. The VAT rate is determined at checkout from your country, and business customers can enter a VAT id so the reverse charge applies.

Payments are processed by Stripe Payments Europe, Ltd. We do not receive or store card numbers. Invoices and receipts are issued by Stripe on our behalf and are available in the panel.

Subscriptions renew automatically for the same period until cancelled. We send a reminder before renewal — at least 3 days ahead for monthly plans and 14 days ahead for annual plans — stating the amount and the date. You can cancel at any time in Settings → Plans; the subscription then ends at the end of the period already paid for, with no further charge. We do not refund the unused part of a period that has already started, except where the law requires it.

If a payment fails or a plan lapses, the account is not deleted: it falls back to the free plan and keeps one channel active. Nothing is erased because of non-payment.

8. Right of withdrawal (consumers)

If you are a consumer in the EU, the EEA or the United Kingdom, you have 14 days to withdraw from a paid subscription. By starting to use a paid feature within that period you ask us to begin performance immediately and acknowledge that you lose the right of withdrawal once the service has been fully performed; if you withdraw while it is partly performed, you owe the proportionate part. To withdraw, write to us at the addresses in section 14.

9. Availability

We work to keep the Service available but we do not promise uninterrupted operation. Maintenance, third-party failures (Telegram, AI providers, Stripe, our hosting provider) and force majeure can interrupt it. We do not guarantee that a post will be delivered by Telegram at an exact second, nor that statistics returned by Telegram are complete.

Keep your own copies of material that matters to you. We take regular backups for our own continuity, but backups are not a service we owe you.

10. Liability

Nothing here limits liability for death or personal injury, fraud, or anything else that cannot be limited by law — including a consumer's mandatory rights.

Otherwise, and to the extent permitted by law: the Service is provided as it is; we are not liable for indirect or consequential loss, lost profit, lost audience, or damage caused by content you published; and our total liability in any twelve-month period is limited to what you paid us in that period.

11. Suspension and termination

You can stop at any time by cancelling the subscription or deleting the account in Settings → Account. Deletion is permanent: it removes your account, your team's channels, plans, posts and uploaded files, as described in the Privacy Policy.

We may suspend or terminate an account for a serious or repeated breach of section 6, for unpaid amounts after notice, or where required by law. Where the breach can be fixed, we ask you to fix it first.

12. Changes to these terms

We may update these terms. We publish the new version on this page with a new date and, for changes that affect your rights or the price, notify you at least 15 days in advance through the panel or Telegram. Continuing to use the Service after the change takes effect means you accept it; if you do not, cancel before that date.

13. Law and jurisdiction

These terms are governed by Italian law. For business users, the courts of Milan, Italy have exclusive jurisdiction. If you are a consumer, mandatory provisions of the law of your country of residence continue to apply and you may bring proceedings before the courts of your place of residence. As a consumer you may also use an out-of-court alternative dispute resolution (ADR) body in your country of residence; on request we will tell you which ADR bodies are competent for us.

14. Contact